Martin of Eastlake Plumbing came to my house to take a look at the downstairs toilet. He was on time, extremely professional, and made sure I understood exactly what the issue was and what needed to be done. One he fix the downstairs toilet, I asked him if he could look at the upstairs toilet (long-standing issue). He was obviously tired and it was HOT but he politely called his manager and got permission to extend time to handle our 2nd issue. MARTIN, YOU ARE AWESOME! Eastlake Plumbing is our plumbing service of choice!!!